How to make a complaint against any FRSC officer?

The Federal Road Safety Corps (FRSC) is a government agency that aims to prevent and minimize accidents on the highway. It also educates the public about the proper use of the roads. In addition, they are responsible for the management of vehicle number plates and driver’s licenses.

In February 1988, the Federal Government created the Federal Road Safety Commission through Decree No. 45 of 1988 as amended by Decree 35 of 1992 referred to in the statute books as the FRSC Act cap 141 Laws of the Federation of Nigeria (LFN). Passed by the National Assembly as Federal Road Safety Commission (establishment) Act 2007.

The Corps Vision

To eradicate road traffic crashes and create a safe motoring environment in Nigeria

Mission Statement

The Mission of the Corps is to Regulate, Enforce and Coordinate all Road Traffic and Safety Management activities through: o Sustained public enlightenment o Promotion of stakeholder cooperation o Robust data management o Improved vehicle administration o Prompt rescue services o Effective patrol operation

In particular, the Commission is charged with the responsibilities for:

• Preventing or minimizing accidents on the highway;
• Clearing obstructions on any part of the highways;
• Educating drivers, motorists  and other members of the public generally on the proper use of the highways;
• Designing and producing the driver’s license to be used by various categories of vehicle operators;
• Determining, from time to time, the requirements to be satisfied by an applicant for a driver’s licence;
• Designing and producing vehicle number plates
• The standardization of highway traffic codes;
• Giving prompt attention and care to victims of accidents
• Conducting research into causes of motor accidents and methods of preventing them and putting into use the result of such research;
• Determining and enforcing speed limits for all categories of roads and vehicles and controlling the use of speed-limiting devices;
• Cooperating with bodies or agencies or groups in road safety activities or in the prevention of accidents on the highways;
• Making regulations in pursuance of any of the functions assigned to the Corps by or under this Act.
• Regulating the use of sirens, flashers and beacon lights on vehicles other than ambulances and vehicles belonging to the Armed Forces, Nigeria Police, Fire Service and other Para-military agencies;
• Providing roadside and mobile clinics for the treatment of accident victims free of charge;
• Regulating the use of mobile phones by motorists;
• Regulating the use of seat belts and other safety devices;
• Regulating the use of motorcycles on the highway;
• Maintaining the validity period for drivers’ licences which shall be three years subject to renewal at the expiration of the validity period

What are FRSC powers?

• Arrest any person suspected of having committed an offence
• Remove and detain any illegally parked vehicle
• Endorse your driving licence if found guilty of the offence
• Seize the driver’s licence of any person suspected to have committed an offence and/or the documents or particulars in respect of the vehicles
• Impound a vehicle suspected to have been stolen where the driver fails to produce the particulars of the vehicle
• Declare an offender as wanted when he fails to report to answer the charge against him

What are Your Rights as a motorist

If an FRSC official, arrests you for allegedly contravening a road traffic offence; you can either:

• Accept liability and pay the summary fine, or
• Contest the charge and ask for a trial by a court of competent jurisdiction

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How To Make a Complaint Against any FRSC official

If you have a complaint about the conduct or activities of an FRSC official during the exercise of his/her functions, these are the steps you are to follow:

1. Take note of the FRSC official’s name, it is written boldly on their uniform
2. Note down the date, time and place of commission of the issue you are complaining about
3. Write a cover letter detailing the nature of your complaint and what transpired
4. If you have witnesses to the act complained about, have the witness write a statement as well
5. Put all your contact information (and those of the witness if any) in the correspondence
6. Include any additional information like pictures, videos, or documents to buttress your complaint.
7. Send it through email at [email protected], [email protected], or [email protected]
8. Deliver in person or by post at – Federal Road Safety Corps, National Headquarters, 3 Maputo Street., Zone 3, Wuse, Abuja, Nigeria.
9. Ensure you get confirmation of receipt of your complaint
10. If you do not get a response or you receive an unsatisfactory response, you may contact a lawyer and instruct them to take the matter further